Privacy Policy for eUnify

Effective Date: 1/12/2023

eUnify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Homeowner Portal (the "Portal"). Please read this policy carefully to understand our practices regarding your information.

 

1. Information We Collect

We may collect the following types of information from users:

a. Personal Information:

• What we collect: Name, address, email address, phone number, HOA membership information

• Why we need it: To identify and communicate with you, verify your membership, and provide personalized services within your HOA community.

b. Account Information:

• What we collect: Usernames and passwords, profile pictures (optional)

• Why we need it: To create and secure your account, and to enhance your user experience with personalized profiles.

c. Payment Information:

• What we collect: Credit/debit card details, billing addresses (only if payment features are enabled)

• Why we need it: To process HOA dues, fees, or other payments securely and accurately.

d. Usage Data:

• What we collect: IP address, browser type and version, device information, date and time of access, pages viewed, interaction logs

• Why we need it: To analyze usage trends, diagnose technical issues, and improve the functionality and performance of the Portal.

e. Cookies and Tracking Technologies:

• What we collect: Session cookies, persistent cookies, web beacons

• Why we need it: To remember your preferences, maintain your login session, and gather data to enhance your user experience.

 

2. How We Use Your Information

We use your information for the following purposes:

1. To create and manage your account.

2. To facilitate communication between homeowners and HOA management.

3. To process payments and manage financial transactions.

4. To personalize your user experience.

5. To maintain and improve the Portal’s functionality.

6. To comply with legal obligations and enforce our terms of use.

7. To provide customer support.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

1. With Your HOA:

   • To enable HOA management to communicate with you and manage community operations.

2. With Service Providers:

   • To third-party vendors providing services such as payment processing, IT support, and analytics.

3. For Legal Reasons:

   • To comply with legal obligations, court orders, or government requests.

4. In Business Transfers:

   • In connection with mergers, acquisitions, or asset sales.

 

4. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

5. Data Security

We implement industry-standard security measures to protect your information. This includes encryption, secure servers, and access controls. However, no system is entirely secure, and we cannot guarantee absolute security.

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6. Your Privacy Rights

Depending on your location, you may have the following rights:

1. Access and review your personal data.

2. Request corrections to your data.

3. Request the deletion of your data.

4. Opt-out of certain data processing activities.

5. Receive a copy of your data in a portable format.

To exercise these rights, contact us at privacy@eunify.net.

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7. Third-Party Links

The Portal may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Portal or sending an email. Please review the policy periodically for updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

eUnifyCentral LLC
4960 S Gilbert Rd ste 1-434
Chandler, AZ  85249
Email: privacy@eunify.net

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By using the Portal, you acknowledge that you have read and understood this Privacy Policy.